Hotel Reservations Agent & Opera PMS Hotel Software 9 Weekends Course - Accredited by the Institute of Hospitality
Reception AcademyCurso presencial
London (Inglaterra)
994 €
Duración : 9 Semanas
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Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.
This specific classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent, ultimately leading to employment in one of our many partner hotels.
This Hotel Reservations Agent & Opera PMS Hotel Software course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry-specific modules tailored to the needs of leading hotels around the world.
Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!
This nine (9) weekend course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
Emagister S.L. (responsable) tratará tus datos personales con la finalidad de gestionar el envío de solicitudes de información y comunicaciones promocionales de formación con tu consentimiento. Ejerce tus derechos de acceso, supresión, rectificación, limitación, portabilidad y otros, según se indica en nuestra política de privacidad.
Sedes
Localización
Fecha inicio
Objetivos
During nine weekends you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.
Requisitos
To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.
Temario completo de este curso
- Processing bookings via phone
- Group/multiple bookings
- Booking from allocation
- 3rd party payment requirements
- Processing of pre-paid and deposit rates
- Arrival checks, follow up and chasing payment guarantee
- Rate structure and cancellation policies
- Up-Selling services
- Understanding of market codes, source and channels
- Basic understanding of global distribution systems and Opera PMS options
- Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
- Setting up of routing and sharer
- Room type balancing
- Processing day use bookings
- Pay master accounts
- Essential billing instruction
- Certificate of completion for “Hotel Reservations Agent”
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 500 hotels
- Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
560 €
1.520 € 380 €
Precio a consultar
459 € 175 €
Precio a consultar