Inglés de negocios

Talking to people in business situations.

Writing business correspondence (letters, faxes, memos).

Talking on the telephone in business.

Writing reports, making notes, summarizing and taking notes of conversations in business.

Talking about where to work, employment policy, a company’s activities, organization and history.

Ordering and supplying goods or services, answering and making enquiries, making offers, placing and acknowledging orders.

Dealing with methods of payment, cash flow, invoicing and non-payment problems.

Dealing with problems, complaining and apologizing, delivery and after sales problems.

Looking after foreign visitors and travelling in business; hotels, restaurants, small talk and telling stories.

Marketing a product, market research, promotion and advertising.

Taking part in formal and informal meetings, one-to-one meetings and larger group meetings.