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Hospitality Management - 1 Week Course

Hospitality Management - 1 Week Course

Reception Academy

Curso presencial

London (Inglaterra)


554

Duración : 5 Días

Do you want to grow in the hospitality industry or are you looking for a new professional path? Reception Academy will help you get the job you want.

Suitable for individuals currently working in the industry seeking to further their careers and progress into a Management/head of department role. Do not wait to be trained by your existing employer, take charge of your future, participate in this comprehensive Management course and begin the career you aspire to.

During five days you will learn and develop skills, such as customer care and service, and staff recruitment. Do not hesitate to ask for more information through Lectiva.com's portal. an assessor will get in touch with you.

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Sedes

Localización

Fecha inicio

London
Agosto 2020

Objetivos

Enhance your career from as little as £29.12 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more. Successful Hospitality Management depends upon the ability to manage a team that provides high quality service to ensure consumer satisfaction. Our Hospitality Management course ensures you are taught those skills to enable this. This Hospitality Management course explores all the day to day aspects of being a Department Manager. Consequently, at Reception Academy we train in areas such as staff recruitment and development, operational planning, financial management and marketing. This guarantees our students have the tools to progress upon their career path.

A quién va dirigido

The programme is suited to those professionals who wish to refine their skills and enhance their understanding of Hospitality Management.

Requisitos

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Temario completo de este curso

Course material covered:
  • Staff recruitment
  • Employee Performance Review & Development
  • Disciplinary & Grievance Procedures
  • Departmental Performance Review
  • Health & Safety for Managers, including Risk Assessments & PEAR check
  • Analysing Information
  • Action Planning
  • Incident Report Handling
  • Networking skills to engage positively with guests and others
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